Troubleshooting Problematic
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• Review and bill Insurance monthly claims out timely.
• Review and analyze processes of past due receivables.
• Track trends within the billing modules to see why payments has not been received within the specified timeframe.
• Ensure that payment collections effort is being followed to maximize the most direct ways to increase revenue.
• Reconcile Resident Trust Fund Accounts to ensure company is following state regulations.
• Complete month end close process.

Organizational Consultation
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• Educate healthcare agencies on how to provide timely, attentive and an upbeat service to all customers, assuring their needs are met in a manner that will bring positively outcomes and results.
• Provide detailed process to increase healthcare revenue.
• Review triple check process and procedures.
• Review cash posting policy for accuracy and reconciliation.
• Review daily census policy for accuracy and reconciliation.
• Assist with Filing for Guardianship and Representative Payee application.

Interim Staffing in Business Management
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• Provide interim services in the areas of billings, collections, and business office management to assist healthcare agencies until full-time employees are obtained for vacant positons.
• Training on strategies designed to effectively assist all new staff on job functions, work-related duties, and responsibilities in the healthcare system.

Education and Training Families
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• Assist with completing Medicaid Long Term application.
• Provide help with transition from home to Long Term Care.
• Assist with completing application for Long Term Care Facility.
• Assist with filing and completing Social Security application.
• Research for best Supplemental Insurance for individual.
• Assist with filing for Medicare Benefits for all services.
• Assist families to complete Representative Payee form for their love one’s.
• Assist families on the process to file for Guardianship with the courts.